May 03, 2012 Tara

 

The style of this Monscierge video (white, clean & business-time) is not for everyone. Just like our Braid video about our Austin adventure complete with a cow giving birth is not for everyone. Yet, ironically our Monscierge clients (these really creative smart guys who are going to take over the world some day) love that dang “cow video.” But regardless if cowboy boots or business suits set the tone for the day, we love creating brand videos. Short of actual one-on-one exposure to your product or experience they are the most effective way to get across the essence of your brand. 

With a company like Monscierge, a brand video is a bit less about the emotion (or cows) and more about educating the viewer on how their product works and what the heck they are . In a nutshell, Monscierge is a technology for hotels that empowers guests to connect with a local experience.  But how we choose to convey that “nutshell” information with words, music, atmosphere and styling is how to create a brand experience while explaining at the same time.

As for the behind-the-scenes of a Braid video shoot? Well it involves a lot of prep, teamwork, hard work, but also (usually Kathleen-instigated) hijinx – and it’s one heck of a way to spend a day.

Monscierge Behind the Scenes

Kathleen and Monscierge

Being on a video shoot with Kathleen is like having a really fun, kind of a little bit crazy, almost can’t stop herself from pushing the talent aside and jumping in front of the lens (which she has been known to do) creative director on location. Her laugh can be heard ringing loud and clear across the set.  She is a breath of fun for clients and crew alike during what can be a grueling fast-paced schedule. On this day it was when she reenacting a scene from Titanic by perilously perching on the corner of a four story high glass balcony above a river below with her arms stretched wide (our shoot locale for Monscierge was a glass tower boathouse).  Then she’ll switch to her game face to swoop in and make a split second, unwavering decision about the angle of a shot or the styling of an actor.

Kathleen On Set

What does it feel like to be on a video shoot with, me, Tara? Two words. Clip. Board. I clutch that clipboard with white knuckled grimness. It’s where I keep the storyboard we’ve created, random stuff like our prop lists, wardrobe plan, actor’s names, and our not-so-random but down-to-the-minute schedule for the day. Are we getting the shots? Are we on time? Are we creating a moment? Is that actress smiling too much? Why is there a shadow in the glass orb prop she’s holding? Oh wait, that’s Kathleen casting a shadow outside the window in her king-of-the-world pose. Cut!  No, we don’t really say cut. 

Tara Clipboard

But if you are 1.) prepared, prepared, prepared, and 2.) have a clear creative vision (on paper!) so everyone that’s collaborating can literally be on the same page (our collaborators for the Monscierge video included Steve Jones, Chris Hunt, RK-1, and Actors Casting for example, not to mention the music from O Fidelis and Monscierge’s own inhouse photographer) then not only is there breathing room for a control freak like me to deal with an unexpected glitch (of which there’s always at least one) but there’s room to have fun, too.

If you know you want a brand video, but aren’t sure if it should be informative or inspiring, lo-tech or hi-tech, completely candid or creatively styled, we talk more about that here in Choosing Your Brand Video Style.

Client Work, Video

March 15, 2012 Tara

We absolutely love the exciting, emotional moments that come from helping independent small businesses remember why they decided to build something all their own in the first place, whether that means looking back on just a few years or nearly forty.

Heritage Solutions, formerly Heritage Press, is one of those businesses with a long history, who came to us for a brand overhaul. Their services, like many progressive printers across the country, had evolved to the point where only calling them a printing press would not only be a disservice, but a brand disconnect. So after some truth seeking and Braid Methoding (we’re making methoding a word, okay) Kathleen and I helped them arrive at a new logo, a revitalized brand story, and a new name – now just short and sweet, Heritage. 

Heritage really rolled this out right. Before they even considered sharing the new look and feel with their customers they gathered their employees for an all-staff early morning breakfast, complete with balloons, enough pastries to choke a printing press, and a ton of anticipation. See, they would be the first people (and rightly so) to see their own place of work, challenges and change – brought to life.  We couldn’t wait for them to see how their own role in the rebranding story was not only appreciated but whole-heartedly celebrated.

Heritage Rebrand Rollout A

Heritage B

Heritage C

Heritage D

Heritage Truck

The Heritage leadership took the podium to explain why they embarked on this brand evolution. I got up there and shared our inspiration, and how much of the brand insights came from straight from employees Kathleen and I visited with in the weeks leading up to the event.  Then we played the brand video.

Cheers, oohs, aahs, perhaps a little tears? It happens. When a brand video is shared for the first time, it’s really all the pieces coming together in full color, and that’s about as emotionally-charged an employee roll out gets. But with Heritage, there was a moment that even trumped the video.

Once the speeches were done, the pastries scarfed down, and the bundled t-shirts given out, a great loud honking started. The blinds across four plate glass windows raised up, and there outside, glinting in the early morning sun was the huge white Heritage delivery truck with the giant logo across its side, with the new employee motto, “We Roll On.” Goosebumps.

Okay, in retrospect that may sound melodramatic for, well, a vehicle wrap. But who can’t use a little drama, a lot of applause and that feeling that comes with knowing you perfectly paired the here-and-now of a place with its what-is-to-be – all before nine o’clock in the morning? What can I say? That’s just how we roll, too.

Sometimes your longest relationships can turn into not only rewarding (and profitable) projects but also meaningful reinventions along the way.  See how Kathleen advises other creative professionals to work with printers, like Heritage, on her Freelance Matters series.  

And read more about the how-to’s of orchestrating an “inner circle” rebrand prelaunch, whether you have fifty employees or you’re a one-man band, in our Braid newsletter: How A Rebrand Should Roll.

February 16, 2012 Tara

Wonder what Kathleen and I do all day? Well, apparently we eat arugula-topped pizza, talk with our mouths full, peer around cat tails in our face while pinning images to brand inspiration boards, type a lot, draw giant circles on chalkboards, look very expert as we spread out our full-color methodology on our distressed (okay, faux-distressed) barnwood table desks, and sometimes stand in stripey swatches of light that look almost like our logo (ooh, subliminal branding) slash across our “it’s business time” faces. Whew! You can twist your way through that hell of a run-on sentence, or you can just watch the video by Rory Gordon.

Tara Kathleen Work Day


Braid House

Rory Gordon, a west coast photographer who specializes in small business photo essays, created this mini-documentary of a day in the life of Braid.  She does this for other small businesses too, even the ones that don’t (gasp!) like photographing themselves or blogging about what they’re doing all the time. Rory actually makes them look good sharing their daily behind-the-scenes routine, their bigger picture purpose, and their small business culture.

Our filming happened to take place on the day our above mentioned (maybe faux-distressed) wood table desks arrived. The three workboot and hoodie clad delivery guys were only momentarily taken aback by the photo shoot happening in this unsuspecting 1920’s house full of laughing, drawing, eating, cat wrangling – and then they just got to work.

‘Cause this house is where Braid lives.

Photo and video by Rory Gordon.